petedr (Admin) Admin Posts: 1038 99 Karma: 0   Issue With Delta Backups not running since 1/1/10 by petedr 8 Months ago There is an issue with Delta backups not running since January 1st 2010. Full backups continue to run and the message in the logs show something similar to this. 2010-01-03 12:15:33.314e WRN: MISSING MASTER INDEX file /00-phd_3.6_2_GUI_.63.vmdk.index-.gz We are looking into a correction for this and we will provide an update as soon as possible. This issue effects all versions of esXpress 3.6.* ad 3.1.*. **** NOTE - This issue will occur once a new Full backups is created in 2010 **** Pete Last Edit: 2010/01/05 12:14 By petedr. The administrator has disabled public write access. | Report to moderator   Logged   petedr (Admin) Admin Posts: 1038 99 Karma: 0   Re:Issue With Delta Backups not running since 1/1/10 by petedr 8 Months ago Update on this issue. We have determined the programming fix to correct this problem. We are now going through testing and then will plan a bug fix release. Pete The administrator has disabled public write access. | Report to moderator   Logged   petedr (Admin) Admin Posts: 1038 99 Karma: 0   Re:Issue With Delta Backups not running since 1/1/10 by petedr 8 Months ago Current update. We have the coding completed for the Delta/Full fix. We are still testing in our labs for the two major esXpress versions ( 3.1.* and 3.6.* ). As soon as we have a definite release available I will post back. I am still hopeful within a day. Pete The administrator has disabled public write access. | Report to moderator   Logged   petedr (Admin) Admin Posts: 1038 99 Karma: 0   Re:Issue With Delta Backups not running since 1/1/10 by petedr 7 Months, 4 Weeks ago Update We have currently offered a test 3.1-22 rpm for a few users with open tickets for testing. Upon successful user testing we will release the 3.1-22 rpm fix which should be later today. This addresses any users running esXpress 3.1. I will post when the 3.1-22 rpm is available. We are still testing the 3.6 fix ( 3.6-11 ) and I should post an update for that later today. Pete The administrator has disabled public write access. | Report to moderator   Logged   petedr (Admin) Admin Posts: 1038 99 Karma: 0   Re:Issue With Delta Backups not running since 1/1/10 by petedr 7 Months, 4 Weeks ago The 3.1-22 rpm has been released and is available for download on our web site. SUPPORT -> Updates. To apply the 3.1-22 update these are the steps. Copy the rpm to your host, it can be placed anywhere As root ( su - to root ) run the following 3 commands. rpm -e esxpress rpm -i esxpress-3.1-22.esx.i386.rpm phd import Nothing else is required for the upgrade. We are still testing the 3.6 fix for this issue. Pete Last Edit: 2010/01/06 09:16 By petedr. The administrator has disabled public write access. | Report to moderator   Logged   petedr (Admin) Admin Posts: 1038 99 Karma: 0   Re:Issue With Delta Backups not running since 1/1/10 by petedr 7 Months, 4 Weeks ago The 3.6-11 rpm has been posted to the web site ( SUPPORT - Updates ) for users not running the GUI Management Appliance. The 'Check for Updates' 3.6-11 release has not been posted yet but will be shortly. For those users not running the GUI Management Appliance to apply the 3.6-11 rpm upgrade these are the steps. Copy the rpm to your host, it can be placed anywhere As root ( su - to root ) run the following 3 commands. rpm -e esxpress rpm -i esxpress-3.6-11.esx.i386.rpm phd import Nothing else is required for the upgrade. Pete The administrator has disabled public write access. | Report to moderator   Logged   petedr (Admin) Admin Posts: 1038 99 Karma: 0   Re:Issue With Delta Backups not running since 1/1/10 by petedr 7 Months, 4 Weeks ago *** THIS IS HAS NOW BEEN RESOLVED FOR ALL ESXPRESS RELEASES *** We have released 3.6-11 via the 'Check for Updates' process. For any user running a esXpress 3.5/3.6 version you can update to 3.6-11 using the normal appliance 'Check for Updates' process. From the appliance console : phd - 'Check for Updates' There is an update for both the GUI Management Appliance and also the DeDup appliance. We should be released a new 3.6-11 ovf within the next day or two. We do apologize for any issues that may have caused our users. Pete Last Edit: 2010/01/06 14:14 By petedr. The administrator has disabled public write access. | Report to moderator   Logged